Privacy Policy

Syntrix Global Inc (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit https://syntrixglobalinc.com or contact us, how we use it, and the choices you have.

1. Information we collect

We may collect information you voluntarily provide, including:

• Name, email address, and phone number
• Project details and messages submitted through inquiry forms
• Service preferences and optional SMS/email contact consent

We may also collect limited technical data automatically, such as browser type, device information, approximate location derived from IP address, and pages visited, to help operate and improve the site.

2. How we use your information

We use personal information to:

• Respond to inquiries and prepare quotes
• Deliver and manage design projects
• Send project-related updates you requested
• Improve our website, services, and client experience
• Comply with applicable legal obligations

3. SMS & email communications

If you opt in to SMS or email updates, we may contact you about your inquiry or project. Message and data rates may apply for SMS. You can opt out of SMS by replying STOP, and unsubscribe from marketing emails using the instructions in those messages. Transactional project communications may still be necessary to fulfill services you requested.

4. Sharing of information

We do not sell your personal information. We may share data with trusted service providers who help us operate our business (for example, hosting, email, or analytics), only as needed to perform their services, or when required by law.

5. Data retention & security

We retain personal information only as long as reasonably necessary for the purposes described above, including project records and legal/accounting needs. We use reasonable administrative and technical safeguards to protect information; however, no method of transmission or storage is 100% secure.

6. Cookies & similar technologies

Our website may use cookies or similar technologies to remember preferences and understand site usage. You can control cookies through your browser settings. Disabling cookies may affect some site features.

7. Third-party links

Our site may reference third-party brands, tools, or links for identification or informational purposes. We are not responsible for the privacy practices of external websites. Review their policies separately.

8. Your rights

Depending on your location, you may have rights to access, correct, or request deletion of personal information we hold about you. To make a request, contact us using the details below. We may need to verify your identity before fulfilling certain requests.

9. Children’s privacy

Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can take appropriate action.

10. Changes to this policy

We may update this Privacy Policy periodically. The “Last updated” date at the top reflects the latest revision. Continued use of the site after updates means you acknowledge the revised policy.

11. Contact us

For privacy questions or requests, contact:

• Syntrix Global Inc
• Email: info@syntrixglobalinc.com
• Phone: +1 (917) 200-2487
• Address: 1521 Concord Pike, Suite 201, Wilmington, DE 19803, USA

Or use our Contact Us page.